Having a good solid landline connection is essential in this day and age, no matter which provider you subscribe to the majority use the Open Reach network to get your service to your home.
Open Reach is a part of the BT Group and provides services to more than 665 different communications providers, so the likelihood is your broadband provider uses the Open Reach Network.
So if you subscribe to broadband from BT, EE, Plusnet, Sky, TalkTalk, Vodafone and Zen Internet you are probably using the Open Reach Network.
What does this mean for repairs if you have a problem.
Almost all broadband providers have a service to help you diagnose faults yourself and yes sometimes these can be easily fixed yourself.
On some occasions the fault can be a lot tougher to fix, that's when most of us seem to end up in a lengthy wait in automated telephone systems, speaking to well-meaning foreign call centre operatives only to find there's an additional cost to pay for the repair.
The problem is often down to a telephone socket or a network fault, poor quality cable, a cut wire, faulty connection or otherwise. All the while this is going on you are without broadband tearing your hair out and wondering how on earth you can get the problem resolved quickly and with less hassle.
Open Reach is BT - we are ex BT engineers!
At Arantec we are ex BT telephone engineers, we know how BT works and understand how the system works. In almost all situations we are able to diagnose and repair a fault in no time at all, no waiting to speaking to someone on the other side of the world, no waiting in at odd times for an engineer, we work our schedule to suit you.
If you have a fault on almost any UK landline we can help, slow broadband we can help, connection dropping out we're here for you, need a new master socket we have that covered.
Almost all problems to do with your broadband can quickly and cost-effectively be fixed by an Arrantec ex BT engineer.
